Terms & Conditions

We will use your details to respond to your enquiry and to keep you informed of future ExtraFX fireworks services and news. However, your privacy is of prime importance to us. Your contact details will therefore never be shared with any third party or used for any other purpose.
Thank you for considering Extra FX Fireworks Ltd to fire your firework display. To proceed with booking – please fill out the form overleaf and return it to us by post or email. We will then contact your chosen venue to check the site before writing to you to confirm that we can fire your firework show.
A non-refundable deposit of 10% is required at the time of booking and will reserve a firing team for your firework display.
The remaining balance can be paid at any time but will not be invoiced until 2 weeks before your firework display. Please note that our policy is payment before firework show.
Payments can be made by cheque or BACS transfer. Cheques should be made payable to “Extra FX Fireworks Ltd”. BACS transfers can be made using the following details: LloydsTSB Account number 18072160 Sort code 30-94-74 (using your name and date of event as the reference)

General terms and conditions
General
On booking a display, Extra FX Fireworks Ltd will provide a personalised, custom designed, spectacular fireworks display on the date, time and venue stated overleaf unless contacted regarding any changes to these details. Any changes will be confirmed in writing and should be checked to make sure that the new details are correct as we will not be held responsible for mistakes in date, time and venue.
In return for this service Extra FX Fireworks Ltd shall receive payment from the customer as agreed on booking of the entire balance before the day of the firework display.
Safety will always remain the top priority of Extra FX Fireworks Ltd.

Cancellation terms
In the unlikely event that the firework display is cancelled or cannot be fired we reserve the right to charge for costs incurred up to the point that the display is cancelled. Our standard terms are as follows and will apply unless confirmed in writing:
• 1 week prior to event – we will retain 35% of the  firework display cost
• 2 days prior to event – we will retain 40% of the firework display cost
• Date of event before firing team set out - we will retain 60% of the firework display cost
• Date of event after firing team set out – we will retain 70% of the firework display cost
• Date of event after firing team have arrived on site – we will retain 80% of the firework display cost
• Date of event after firing team have arrived and rigged – we will retain 90% of the firework display cost
Please note that on time of writing these terms, Extra FX Fireworks Ltd have never had to cancel a firework display due to safety concerns or weather conditions. A thorough risk assessment of every site is always completed prior to the firework display taking place.

Limit of liability
Extra FX Fireworks Ltd will do everything that is safely possible to fire your firework display which may include altering the  firework display, moving the firing site and/or the audience in order to avoid cancellation due to the weather. Our show leaders are trained to adapt show plans to overcome such instances, however, Extra FX Fireworks Ltd shall not be liable for any cancellation due to weather, safety concerns, alteration of site layout or audience location.
In the event that Extra FX Fireworks Ltd refund, the limit of the liability shall be no greater than the value of the contract. Extra FX Fireworks Ltd shall not be held responsible for any direct or indirect loss as a consequence of firework show cancellation. Extra FX Fireworks Ltd shall not be held responsible for any delays or for any changes made to the agreed site, location, conditions or security issues that are out of our control. Fireworks and pyrotechnics create flashes, strobes, bangs and whistles; please make your audience aware of this.

Lancework
Extra FX Fireworks Ltd will always aim to provide services as ordered by the client(s). In the unlikely event that we cannot provide Lancework due to environmental/safety conditions, Extra FX Fireworks Ltd will substitute fireworks to the firework show to at least the value of the Lancework.